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Sales Assistant (m/f/d) for Italy

North Italy, remote Italy
Part-time
Permanent employee

You are:

Are you the person who keeps things running smoothly behind the scenes? Do you enjoy turning a busy schedule into a clear plan, picking up the phone with confidence and making sure every customer feels well looked after?
That's how you can be described:
  • organised and structured
  • communicative and reliable
  • a true team player
Then we are looking for you as our right hand for the Italian sales team!

As Sales Assistant for Italy, you are the coordinating force behind our field sales colleague. You keep their calendar full, their routes efficient and their pipeline well-prepared – so they can focus on what they do best: closing deals with hotels on site. You are the central interface between our office in Kempten, our customers in Italy and our Sales Manager on the road.

Your Tasks:

  • You support our Italian Sales Manager in all coordinative and administrative matters – from appointment scheduling to follow-ups.
  • You make the first contact with potential customers in the Italian market on the phone and create qualified appointments for the field sales team.
  • You plan appointments and travel routes economically, time-saving and with foresight, so our Sales Manager is on the road efficiently.
  • You prepare customer meetings (briefings, background research, documents) and take care of structured follow-ups afterwards.
  • You research missing data, qualify leads and keep our CRM system clean and up to date.
  • You act as the central point of contact for our Italian customers when the field sales colleague is on the road or in appointments.
  • You support the team with smaller sales projects, mailings and recurring back-office tasks working togehter with the team in the headquarter in the South of Germany.

Your Profile:

  • You enjoy talking on the phone and find the right tone for every conversation partner – also at the first cold contact.
  • You are fluent in written and spoken Italian and English (German is a plus).
  • You have a structured, reliable and proactive way of working – you keep track of things even when several topics are running in parallel.
  • You enjoy organising and supporting others and see yourself as a team player rather than a lone hunter.
  • You are confident with digital tools (CRM, MS Office, ideally first experience with HubSpot, Salesforce, Close or similar).
  • Your friendly, positive nature is contagious – and a "no" on the phone does not throw you off course.
  • First experience in sales support, inside sales, back-office or customer service is a plus, but not a must.

Our Offer:

  • Security & attractive compensation – a permanent employment contract and a fair overall package
  • 100% remote work – work entirely location-independent
  • Personal development – structured onboarding and continuous training from day one
  • A culture at eye level – flat hierarchies, a first-name culture and an environment where having a say is not just welcome, but actively lived
  • Purpose & room to grow – meaningful responsibilities in a product that creates real value for the hospitality industry
  • A team that sticks together – regular team events and a appreciative work environment that makes work truly enjoyable

About us

We have made digitalisation and communication in the hotel and health & care sector our profession. For hosts and facilities that want to pass on information simply and effectively on site in digital times and draw attention to offers. And for guests and patients who simply want to have their information with them at all times instead of asking questions, waiting and researching.
Our customer support team currently personally looks after every single one of our 7,000 customers in 30 countries. At the same time, around 100 members of our stuff ensure that everything runs smoothly and that we continue to develop our products.